Last updated: 06/01/2026
1. General
1.1 This Privacy Policy sets out how Tamar Bicycle Users Group Incorporated (TBUG) (we, us or our) manages personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1.2 TBUG is an incorporated not-for-profit organisation working to support cycling and active transport in Launceston and the wider Tamar region.
1.3 This Privacy Policy applies to personal information collected through our website, membership program, events, communications and advocacy activities.
1.4 By engaging with TBUG, including using our website or becoming a member, you acknowledge that you have read and understood this Privacy Policy and consent to the handling of your personal information as described.
2. Changes to this Privacy Policy
2.1 We may update this Privacy Policy from time to time. Any changes will be published on our website and will take effect from the date of publication.
2.2 Your continued engagement with TBUG after changes are made constitutes acceptance of the updated Privacy Policy.
3. Personal information we collect
3.1 We may collect personal information that identifies you, including but not limited to:
- name
- postal address
- email address
- phone number
- membership details
- emergency contact details
- information you provide through enquiries, surveys or forms
- information relating to participation in rides or events
- images or video captured at public events (with appropriate notice)
3.2 We only collect personal information that is reasonably necessary for our activities, including membership administration, communications, event management, advocacy and community engagement.
3.3 Where you provide personal information about another person (e.g. an emergency contact), you confirm that you are authorised to do so.
4. Cookies and website analytics
4.1 Our website may use cookies and similar technologies to improve functionality and understand how the site is used.
4.2 Cookies do not identify you personally, but may collect information such as browser type, pages visited and time spent on the site.
4.3 You can adjust your browser settings to refuse cookies, however this may affect website functionality.
5. Use of personal information
5.1 We may use your personal information to:
- administer memberships
- organise rides, events and workshops
- communicate news, updates and opportunities
- respond to enquiries
- improve our services and advocacy
- meet legal and regulatory requirements
5.2 We do not sell personal information or use it for unrelated commercial purposes.
6. Disclosure of personal information
6.1 We may disclose personal information to:
- service providers who assist us with administration, IT or communications
- government bodies where required by law
- insurers where necessary for event or organisational coverage
6.2 We take reasonable steps to ensure that any third parties handling personal information do so securely and in accordance with privacy obligations.
6.3 We do not routinely disclose personal information outside Australia.
7. Storage and security
7.1 We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
7.2 Personal information is stored electronically and/or in hard copy, with access restricted to authorised volunteers or committee members.
7.3 When personal information is no longer required, it will be securely destroyed or de-identified unless we are required by law to retain it.
8. Images and media
8.1 We may take photographs or video at rides and events for promotional or reporting purposes.
8.2 If you do not wish to be photographed, please notify event organisers at the time.
9. Links to external websites
9.1 Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Access and correction
10.1 You may request access to personal information we hold about you, or request corrections, by contacting us.
10.2 We will respond to requests within a reasonable timeframe and may require proof of identity.
11. Children and young people
11.1 TBUG does not knowingly collect personal information from children under 18 without the consent of a parent or guardian.
11.2 Any communications relating to minors will be directed through a parent or guardian.
12. Complaints and enquiries
12.1 If you have questions, concerns or complaints about this Privacy Policy or how your personal information is handled, please contact us:
Email: contactus@tbug.org.au
12.2 We will treat all privacy complaints seriously and aim to respond within 21 business days.
12.3 If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.